保安禮儀 是保安員在平常的生活行為規范與待人處事的準則， 是對保安員儀表、儀容、言談、舉止、待人、接物等方面的具體規定。
保安禮儀是保安員個人品質、文化修養，思想素質等的外在表現。 它不僅衡量著保安員個人素質高低和修養高低的程度， 而且也是衡量保安隊伍精神文明建設的重要標志。所以， 保安禮儀不僅代表保安員個人形象，更代表保安隊伍的整體形象， 是保安服務業贏得聲譽和客戶信賴的基本條件，是業主對外展示的一個窗口。
First, the security protocol overview and characteristics
(I) overview of security protocol
The security etiquette is the security guard in the ordinary life behavior standard and treat people and do things, is the security guard appearance, appearance, speech, behavior, treat people, receive and other aspects of the specific provisions.
Security etiquette is the personal quality of security guards, cultural accomplishment, ideological quality and other external performance. It not only measures the level of personal quality and accomplishment of security guards, but also measures the important symbol of the construction of spiritual civilization of security teams. Therefore, security etiquette not only represents the personal image of security guards, but also represents the overall image of the security team. It is the basic condition for the security service industry to win reputation and customer trust, and it is a window for owners to display.
(ii) characteristics of security etiquette
1. Security etiquette is a personal fulcrum. Security etiquette is not only the personal behavior of security guards, but also the restrictions on the behavior of security organizations.
2. Security etiquette is based on self-esteem. Only when you look up to yourself, give yourself the confidence to work, do not look down on yourself, to win the respect of others. So have a correct understanding of security work. Secondly, we should respect others and pay for what we want. Mutual respect is the foundation of doing things, especially for the security industry.
3. Security etiquette is based on quality. Personal etiquette is a person in public social activities in the external performance, it directly reflects a person's internal character and cultural accomplishment.
4. Security etiquette is about image. Security etiquette to make the image of security more distinct, positive, upward, the purpose is to make the security guards in the most important security work on the basis of better display as the owner of the first image of the position of the guard, but also a symbol of good service.
5. Security etiquette to the details of the policy, whether it is grooming, or receive people to treat things, including their own internal affairs, are part of the security etiquette.
Behavior of security guard
Security is a semi-militarised profession, so many of its requirements refer to the army. The most obvious problems are standing, walking, sitting and housekeeping. The behavior of the security guard reflects the spirit and quality of the security guard, as well as the specific requirements of the professional ethics of the security guard. Good behavior, to build a good image of the security team, win the full trust of customers, show the company's image is very important.
At one stop. The body stands at attention, raise head, hold out a bosom, accept abdomen, carry buttock, chin to close slightly, double eye is level at a glance, bipod becomes V type, double knee draws close to, space of two tiptoe 20 -- 30CM, both hands is natural droop or backside is crossed.
2 when sitting: upper body is erect, two shoulders are loosened, do not hang down a shoulder, shake leg, the action such as stilt foot, answer double eye level inspect, two feet are apart (wide do not pass double shoulder) two hands are put on knee.
Three lines like the wind: there is a good walking posture, when walking on duty, is strictly prohibited to hang back, do not eat, can not put his hand in his pocket. Smoking and other behavior as a security guard should be firmly put an end to things.
To do it, please don't leave your mouth. When on duty to talk to heat, to be clear, the right words, no unnecessary noise. At the same time, it gives people a sense of inviolability.